face time
Time when you actually talk to a client in real life instead of typing nonsense or calling them. No emails. No texts. Just you and them. Face to face. No hiding.
Client: 'I need this by tomorrow.' Me: 'I'll be there at 9.'
I showed up in person. He said, 'You're not even on my list.'
He asked me to leave. I said, 'You're the one who called me.'