B. C. M. Error
A mistake made by someone who's too lazy to fix a simple problem but still calls tech support like they're saving the world.
I spilled soda on my keyboard, so I called tech support and cried about it.
My computer blinked once, so I called tech support and said it was a sign of the end times.
I clicked the wrong button, and now I'm screaming into the void of tech support.