e-jail
When everyday tasks turn into a nightmare of clicking, typing, and screaming at a screen because you forgot your password, your username, and your dignity.
I tried to log into my bill portal and got sent to a registration form because I forgot I had a password.
I had to reset my password because I used 'password123' in 2017 and forgot it existed.
I tried to pay my bill online and got sent to a screen that asked me to confirm my phone number, my mother’s name, and my first pet’s favorite snack.